Privacy Policy
At Pacific Linens, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website PacificLinens.net (referred to as “the Site”).
By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use the Site.
1. Information We Collect
We may collect the following types of information when you visit or use our website:
Personal Information: When you create an account, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, shipping and billing address, payment information (credit card details, PayPal account, etc.), and order history.
Non-Personal Information: This includes data such as your IP address, browser type, operating system, referring website, and pages visited on the Site. This information is collected to help improve the functionality of our website.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. These technologies help us enhance your user experience and analyze how our Site is used.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process transactions: We use your personal information to complete and manage your orders, including shipping, billing, and customer service.
To improve our services: We analyze user data to improve our website functionality, customer service, and product offerings.
To communicate with you: We may use your contact information to send you updates about your orders, promotional materials, newsletters, and other relevant information. You can opt-out of receiving marketing communications at any time.
For security purposes: We may use your information to protect the integrity of our website, prevent fraud, and ensure the security of your personal data.
3. How We Protect Your Information
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect against unauthorized access, disclosure, alteration, and destruction of personal data.
Encryption: Payment information is transmitted using SSL (Secure Socket Layer) encryption to protect your credit card and billing details.
Access Control: Only authorized personnel have access to your personal information, and they are required to follow strict confidentiality protocols.
However, please note that no method of transmission over the internet is 100% secure, and while we strive to protect your personal data, we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may, however, share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who assist with processing payments, fulfilling orders, sending marketing communications, or analyzing website performance.
Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect our rights, property, and safety or the safety of others.
Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you and obtain a copy of it.
Correction: You can update or correct your personal information by logging into your account or contacting us.
Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
Opt-out of Marketing Communications: You can opt-out of receiving marketing emails by following the unsubscribe instructions included in the email or by contacting us directly.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not controlled by us. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Pacific Linens does not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make updates, we will revise the “Effective Date” at the top of the policy. We encourage you to periodically review this policy for any changes.
