Shipping Info
At Pacific Linens, we strive to provide timely and reliable shipping for all of our customers. Below are the details regarding our shipping policies, including processing times, available shipping methods, and shipping costs.
1. Shipping Timeframes
Order Processing: All orders are processed within 1–3 business days of receiving your order. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time: After your order is processed and shipped, delivery times will vary depending on your location and the shipping method chosen. Typically, shipments will arrive within:
- Standard Shipping: 5–7 business days.
- Expedited Shipping: 2–3 business days.
- Overnight Shipping: 1 business day (available for select locations).
Note: Delivery times are estimates and may vary due to factors such as weather conditions or carrier delays.
2. Shipping Methods & Costs
Standard Shipping:
- Cost: $[Insert Cost] (varies based on order size and destination).
- Delivery Time: 5–7 business days.
Expedited Shipping:
- Cost: $[Insert Cost] (varies based on order size and destination).
- Delivery Time: 2–3 business days.
Overnight Shipping:
- Cost: $[Insert Cost] (varies based on order size and destination).
- Delivery Time: 1 business day (available for select locations).
Free Shipping: We offer free standard shipping on all orders over $[Insert Amount]. (Available to US-based customers only.)
Shipping costs will be calculated at checkout based on the size, weight, and destination of your order.
3. International Shipping
We currently ship to select international destinations. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the customer.
International Shipping Time: Shipping time varies by destination and customs processing, but typically ranges from 7 to 14 business days.
International Shipping Costs: Shipping fees are calculated at checkout based on your location and order size.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment through the carrier’s website.
If you did not receive a tracking number or need assistance with tracking, please contact us at [Insert Contact Email] or call us at [Insert Phone Number].
5. Shipping Restrictions
- We are currently unable to ship to P.O. Boxes or military addresses (APO/FPO).
- Certain oversized items may have restricted shipping options or may incur additional shipping charges.
6. Address Accuracy
Please ensure that the shipping address provided at checkout is accurate and complete. We are not responsible for delays or undelivered packages due to incorrect or incomplete shipping addresses. If you notice an error in your shipping address after placing your order, please contact us as soon as possible to correct it.
7. Missing or Damaged Shipments
If your order is missing or arrives damaged, please contact us within 7 days of delivery. We will investigate the issue and work with the shipping carrier to resolve the situation. We may offer a replacement or refund for damaged or lost items, depending on the circumstances.
